Core Values

Our Employees
At Tru-Check safety is our first priority, and it starts with who we hire to represent us, the utility and/or technology vendor. Our background screening process is an important aspect of our overall recruiting process to hire the most qualified applicants that will best meet all concerned stakeholders needs regarding safety, quality, and production.

Various screening reports are obtained, logged, and communicated to those Members of management that have a need to know, by members of our Somerset, KY and Buffalo, NY offices on all employees. Screenings: Tru-Check’s standard background screenings include:

Applicant must be 21 years of age or older
Social Security Number
Name Link to verify current and previous addresses
Criminal History Background Check(s)
Motor Vehicle History check(s)
Drug and Alcohol; DOT where required
Pre-Placement Physical examination
Homeland Security E-Verify Program
Some projects may require additional specific screenings
Frequency: After an employee’s initial hiring screen, MVRs and Criminal History Background checks are run each year.

Results: If an applicant fails to meet the minimum standards for the above-listed tests at any time during their employment, continued employment with Tru-Check may be denied.

Because safety is our top priority, we focus a great deal on the training of each employee, in both a classroom setting as well as field instruction.

The classroom training sessions include but are not limited to:

Safety, Quality, Meter Reading, Appearance, Customer Relations, Weather, Regard for homeowner property, Route Management, Handheld Repair, Meter Tampering Production Standards, Driving Practices, Drug-Free Workplace, Weather, Installation Procedures Performance Appraisals, Hazard Reports, Key Management, Disciplinary Measures, Dogs Other Utility and Company Policies

In addition, we also cover the use of appropriate Personal Protective Equipment (hardhat, safety glasses, electrical rubber gloves, leather protectors, voltage testers, and insulated tools) When training in the field, installers work in groups of two under the supervision of an Implementation Supervisor, Trainer, or Team Leader.